A. You can check in from 3:00 pm. Check out is before 10am on the morning of departure. You can make early check in and late check out with additional charge. But please note that it may not be possible depending on our booking status.
A. Smoking is stricktly prohabited in all our properties,
Please smoke outside with lending ashtrey.
A. We accept VISA, Master Card for booking payment on the Internet. In our accommodation, you can pay by cash, VISA, Master Card.
A. Please check our cancellation policy for the details.
A. If child is under 6 and doesn't require own beddings, he/she is not counted. If child is 6 and over or if child is under 6 but needs own beddings, we count him/her as one person for booking.
A. It it charged additional costs depending on room type.
We cannot accommodate over maximum number of the guest.
Please contact us more further questions "Contact".
A. Free parking spaces are available. Because the number of spaces is limited, a prior booking is required if you wish to use. If you come by car, please check in advance whether our parking spaces are still available.
A. Yes, you can. When you send your luggage, please ask your delivery service company to deliver it a day before your arrival. Also please write your reservation number, check in date and reservation name in your delivery invoice.
*We cannot accept to receive items required temperature and humidity control, valuable goods and fragile things. Please check our Terms and Conditions for the details.
*Delivery address is Bliss Lodging, 5-3-8-13, Niseko Hirafu, Kutchan, Abuta, Hokkaido, Japan 044-0086
*Round Trip delivery service makes your procedure easier at your departure.
A. We can accept items except cash, transferable securities, jewels and important documents. Please check our Terms&Conditions for the details.
A. Fridge, Electric oven with 3 cooking zones, Microwave, Electric Kettle and Toaster are equipped in a room.
If you wish to use Rice Cooker, you can borrow it.
Because the number of cookers is limited, please ask about it at the reception located at the administration building first floor.
Also other cooking tools, dishes and washing liquid are available. But please bring your own seasonings and spices.
A. It is equipped Annex and 2 bedrooms Deluxe.
A. Shampoo, conditioner, body soup, bath towel, face towel and hair dryer are equipped in room.
A. Yes. We have a laundry room on the first floor.
You can use complimentary washing machine and tumble dryer, detergent.
A. Unfortunately breakfast is not provided.
All our rooms are equipped Fridge, Electric oven with 3 cooking zones, Microwave, Electric Kettle and Toaster.
In addition, You can enjoy breakfast at famous lovely cafes within walking distance.
A. Free Wi-Fi connection is available through our premises. We also provide LAN cable free of charge at the reception.
A. Please get off from your bus at Hirafu Welcome Center. There is our free shuttle service between Hirafu Welcome Center and our accommodation.If you wish to use the shuttle service, please let us know your arrival time at 14 days before your arrival
A. It is JR Kutchan Station. It takes about 15 minutes by car. Our pick up service is available at the station.If you wish to use the shuttle service, please let us know your arrival time at 14 days before your arrival
A. Convenience store (Lawson) is just 30 second on foot.
About super market, Maxvalu is 10 minute drive from here.
A. There are 4 ski areas in Niseko. You can enjoy high quality powdery snow everywhere. The nearest ski slope is a 5 minute drive, Grand Hirafu Ski Slope (http://www.grand-hirafu.jp/).
A. Take a shuttle bus in front of us and the next stop is Grand Hirafu Ski Slope. It takes about 5 minutes. (It is operated by Grand Hirafu Ski Resort from early December to early April. The schedule may vary depending on season. Please contact them for further details.) Also you can take a bus to Hanazono Ski Slope in front of us. You can go different places during your stay.
A. There are ski and snowboard rental shops around ski slope.
We also have some recommendation with Namara card,
which you can get a discount or special offer at our partner's shop.
Please refer more detail : http://www.bliss-lodging.com/namaracard.html
A. Niseko International Clinic is just front of our bulding.
Kutchan Kosei Hospital is a 20 minute drive. (TEL:+81-136-22-1141)
Q1. Is your accommodation condominium?
A. It is a condominium unit equipped with full-size kitchen and bathroom.
You can cook yourself with locally sourced food, and you may feel like that you are at home.
However, you have hundred of options for a restaurant where is located in Hirafu area.