Privacy Policy | BLISS LODGING / Niseko

Article 1: Definition

1. "Personal information" refers to the personal information defined in the Act on the Protection of Personal Information. It refers to information concerning a living individual and includes name, date of birth, address, telephone number, contact number, credit card number, and other descriptions with which a specific individual can be identified.
2. "History information and characteristic information" refer to information other than the "personal information" defined as above and include services used, goods purchased, web pages and advertisements browsed, search keywords used, date and time of the use, method and environment of the use, as well as postal code, gender, occupation, age, IP address, cookie information, location information, serial ID number of the terminal, etc.

Article 2: Collection of Privacy Information

1. The Company may ask you for your personal information, such as your name, date of birth, address, telephone number, email address, bank account number, credit card number, driver’s license number, etc. Also, the Company may collect your personal information from transaction records containing your personal information and settlement information from our affiliates (including information providers, advertisers, advertisement platforms, etc. Hereafter "Affiliates").
2. When you browse websites or use services of the Company or Affiliates, the Company collects your information pertaining to history and characteristics, including the services and software you use, items bought, history of websites and advertisement browsed, search keywords, dates and times of use, usage method and environment (including the communication status and mobile setting while accessing our service via mobile terminals), current browser’s classification (including version etc.), operating system, platform, IP address, cookie, location, terminal identification information, etc.
3. In using this website, in order to provide customers with user-friendly and efficient services, the Company may collect information of the remarks or contents and social media information (accounts, comments and messages etc.) when inquiring to the website, or participating in survey or campaign by telephone, e-mail or other means.

Article 3: Cookies

Article 4: Purposes of Collecting and Using Personal Information

1. The Company collects and uses personal information for the following purposes:
   1. (1) to display your name, address, contact details, payment method, other registered information, used services and purchased items, their prices, and other information to enable you to view or amend your registered information, as well as to browse your user history;
   2. (2) to use your email address to contact you or send out notifications and to use your contact details, such as name and address, to send out purchased products and communicate with you as necessary;
   3. (3) to use your name, date of birth, address, telephone number, bank account number, credit card number, driver’s license number, delivery result of certified mail, etc. for the verification of your identity;
   4. (4) to use the product name you purchase, their quantity, the type of service you use, times of use and invoiced amount, your name, address, bank account number, credit card number, and other information concerning payment for the purpose of billing;
   5. (5) to display your registered information on our data entry screen for easy data entry, and to forward the data to other services at your instruction (including services provided by the Affiliates);
   6. (6) to use your information necessary for the Company to respond to your enquiries, such as your enquiry in details, billing information and other information required for the Company to provide services, as well as your service usage, contact information, etc; and
   7. (7) any other purposes incidental to the above.
2. Unless there is your explicit consent, the Company will not provide your personal information to a third party for the purpose of direct marketing.

Article 5: Provision of Personal Information to a Third Party

1. Except for when it is required under the Act on the Protection of Personal Information and other laws and regulations, the Company will not provide your personal information to a third party without obtaining your prior consent unless:
   1. (1) it is necessary for the protection of human life, body or assets and is difficult to acquire your consent;
   2. (2) it is necessary for the improvement of public health or promotion of children’s healthy growth and is difficult to acquire your consent; or
   3. (3) a government body, municipal government, or their agent requires the Company’s cooperation for the execution of their tasks, and your consent may obstruct such execution.
2. Notwithstanding the foregoing, the definition of a third party shall not be applicable when:
   1. (1) the Company commissions the whole or a part of handling personal information within the scope of necessity for the fulfillment of the Company’s purpose of the use;
   2. (2) the Company provides personal information along with the transfer of business due to merger or other reasons; or
   3. (3) the Company shares personal information with a designated entity, concerning which the Company either informs you in advance, or makes available for you to know, the types of personal information to be shared, scope of sharing, purpose of use, and name of the individual/entity in charge of managing the said personal information.

Article 6: Disclosure, Amendment, Addition, Deletion or Suspension of Use of Personal Information

1. The Company will promptly respond to your request whenever you ask us to disclose your personal information, amend or add its contents, or delete or suspend the use of them. In the following cases, however, the Company might not be able to comply with your request. For each procedure, the Company may verify your identity and charge 1,000 yen per case as a service fee:
   1. (1) when the life, body, assets, or other rights or interests belonging to you or a third party is at risk;
   2. (2) when it may seriously undermine the Company’s adequate business operation; or
   3. (3) other than the above cases, when it infringes laws and regulations.
2. Notwithstanding the foregoing, we do not disclose information other than personal information, such as history and characteristic information, in principle.

Article 7: Overseas Data Transfer

1. The information we collect may be transferred to overseas countries where we have business for storage and transaction or transferred between such overseas countries for the purpose of utilizing such information in accordance with this Privacy Policy. The Company implements all the required measures reasonably in order that customers’ data are treated safely in accordance with this Privacy Policy.
2. Those who are browsing this website are deemed to have given us the explicit consent to the aforesaid transfer of personal information.

Article 8: Safety of Your Personal Information

1. The Company takes technically and organizationally reasonable measures to prevent loss, misuse, or falsification of your personal information.
2. The Company keeps all personal information you provide in our safe server, which is protected by passwords and firewall.
3. As the security of information transmitted via Internet is essentially imperfect, please note that the Company cannot guarantee the security of data transmitted via Internet.
4. Please keep the confidentiality of your password and other information necessary for log-in at your own responsibility. Except for when you log in this website, the Company will not ask you for your password.

Article 9: Retention of Personal Information

Article 10: Third Party Websites

Article 11: Grasp of Usage, Consideration of Performance Improvement

• Google Analytics Terms
  https://www.google.com/analytics/terms/gb.html (Great Britain English)
  https://www.google.com/analytics/terms/us.html (United States English)
• Google Private Policy
  https://policies.google.com/privacy?hl=en

• Google Analytics Opt-out Browser Add-on
  https://tools.google.com/dlpage/gaoptout

Article 12: Amendment of Privacy Policy

Article 13: Legal Compliance

Article 14: Contact Details

Article 15: Data Manager

Revised on March 5th, 2019.